Have a suggestion or would like to provide feedback or lodge a complaint?

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At NZM, we’re always looking at what we can do better. If you have a complaint or would like to provide feedback to our team, please complete the relevant form linked below and we will be in touch. Feedback is an opportunity to celebrate and improve, so we ask that you provide us with as much detail as possible to help understand your concern.​

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Our Code of Business Ethics and Conduct has been developed to help guide how we act and make decisions on a daily basis. It reflects our commitment to integrity, transparency and respect in our interactions. By following these principles, we ensure that we not only do business fairly but also strengthen the trust and reputation we’ve built with our customers, growers and communities.​

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If you think we are acting in breach of this Code, please submit a complaint below. Our commitment to you is to respond in line with our Complaints policy.​

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If you have a serious grievance or believe we have conducted an act of serious wrongdoing, please consult our Whistleblower policy.​​

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